Frequently Asked Questions
Everything you need to know about your Lamarsa Coffee experience, from brewing gear to delivery.
What is the standard delivery timeframe for espresso machines?
Orders for espresso machines and grinders are typically processed within 1-2 business days. Shipping usually takes 3-5 business days depending on your location, and all high-value equipment is shipped with premium tracking and insurance.
Do my coffee machines come with a warranty?
Yes, all our home and commercial espresso machines come with a standard 12-month manufacturer's warranty. We also offer extended support and authorized servicing for specific brands in our catalog.
What is your return policy for coffee brewing equipment?
We offer a 14-day return policy for unused and unopened items in their original packaging. Please note that for hygiene and quality reasons, roasted coffee beans cannot be returned.
Can I get a demonstration of a machine before purchasing?
Absolutely. You can visit our showroom for a hands-on demonstration. Our experts will guide you through the features, maintenance, and brewing techniques of your preferred model.
Do you offer international shipping for coffee accessories?
Yes, we ship our range of accessories and smaller brewing gear worldwide. Shipping rates and delivery times are calculated at checkout based on the destination country.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and various 'Buy Now, Pay Later' installment options to help you invest in your dream home coffee setup.